Data Handling Policy

Global Linguistic Services GLS Limited – Data Handling Policy

At Global Linguistic Services GLS Limited, we are committed to safeguarding the privacy and confidentiality of all data entrusted to us. Our Data Handling Policy outlines how we collect, store, use, and protect personal and sensitive information in compliance with relevant legal and regulatory requirements, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Collection

We collect only the information necessary to provide our linguistic services, which may include:

• Personal details (e.g., name, contact information).
• Service-related information (e.g., project details, client instructions).
• Sensitive data where required (e.g., medical, legal, or educational context).

Data Usage

We use collected data solely for the purposes of:

• Delivering interpretation and translation services.
• Managing client relationships and contracts.
• Complying with legal and regulatory obligations.

Data Storage and Security

We ensure all data is stored securely and protected from unauthorized access, loss, or misuse by implementing:

• Encryption for electronic data storage and transfer.
• Secure physical storage for hard copies.
• Access controls to limit data access to authorized personnel only.

Data Sharing

We do not share personal or sensitive data with third parties unless:

• Required by law.
• Explicit consent has been obtained from the data subject.
• It is essential for delivering requested services (e.g., subcontractors or technology providers).

All third parties we collaborate with are required to adhere to the same stringent data protection standards.

Data Retention

We retain personal and service-related data only for as long as necessary to fulfill the purposes outlined or as required by law. Once no longer needed, data is securely deleted or destroyed.

Data Subject Rights

Clients and individuals have the right to:

• Access their personal data.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of their data, subject to legal or contractual obligations.
• Object to or restrict certain types of data processing.

Breach Notification

In the unlikely event of a data breach, we will promptly notify affected individuals and relevant authorities, as required by law, and take immediate action to mitigate the impact.

Continuous Improvement

We regularly review and update our data handling practices to maintain compliance with evolving regulations and industry standards.

Contact Information

For any questions or concerns regarding our Data Handling Policy, or to exercise your rights, please contact us at:
Email: info@globallinguisticservices.co.uk
Phone: +447498896053

Effective Date: 1 November 2024.