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At Global Linguistic Services GLS Limited, we are committed to maintaining the highest standards of information governance to ensure the confidentiality, integrity, and availability of the information we handle. This policy outlines our framework for managing information securely and responsibly, in compliance with relevant legal, regulatory, and ethical standards, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Purpose The purpose of this policy is to:
Ensure the secure and ethical management of information.
Protect the confidentiality, integrity, and availability of data.
Comply with legal, regulatory, and contractual obligations.
Promote a culture of accountability and transparency in handling information.
2. Scope This policy applies to all employees, contractors, and third-party partners of Global Linguistic Services GLS Limited, covering:
All forms of information (physical, electronic, or verbal).
Personal data, sensitive information, and business-related data.
Devices, systems, and storage methods used to manage information.
3. Principles Our approach to information governance is guided by the following principles:
Confidentiality: Protecting sensitive information from unauthorized access or disclosure.
Integrity: Ensuring information is accurate, complete, and reliable.
Availability: Making information accessible to authorized personnel when needed.
Accountability: Assigning clear responsibilities for managing and safeguarding information.
4. Roles and Responsibilities
Information Governance Lead: Oversees compliance with this policy and manages information risks.
Employees and Contractors: Responsible for following this policy and reporting any incidents.
Third-Party Providers: Required to adhere to our information governance standards through contractual agreements.
5. Information Security
Implementing strong access controls, including passwords and role-based permissions.
Encrypting sensitive data during storage and transmission.
Regularly backing up data to prevent loss.
Conducting regular security audits to identify and mitigate risks.
6. Data Protection
Collecting, processing, and storing personal data in line with the UK GDPR and Data Protection Act 2018.
Limiting data collection to what is necessary for business purposes.
Providing data subjects with clear information about how their data is used and stored.
7. Incident Management
Reporting and responding promptly to security incidents and breaches.
Investigating and mitigating the impact of incidents.
Notifying affected individuals and authorities when required by law.
8. Training and Awareness
Providing regular training to employees and contractors on information governance and security.
Promoting a culture of vigilance and responsibility in handling information.
9. Continuous Improvement
Regularly reviewing and updating this policy to reflect changes in legal, regulatory, and business requirements.
Monitoring and auditing compliance with information governance standards.
10. Breach Consequences Non-compliance with this policy may result in disciplinary action, termination of contracts, or legal consequences, depending on the severity of the breach.
Contact Information For questions or concerns about this policy, please contact: Email: info@globallinguisticservices.co.uk Phone: +447498896053
Effective Date: 1 November 2024.
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