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Global Linguistic Services GLS Limited is committed to protecting the privacy and personal data of its clients, employees, contractors, and other stakeholders. This Data Protection Policy outlines our approach to handling personal data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Purpose The purpose of this policy is to:
Ensure compliance with data protection laws and regulations.
Protect the rights and privacy of individuals whose data we process.
Establish clear guidelines for the collection, use, storage, and sharing of personal data.
2. Scope This policy applies to all employees, contractors, and third-party service providers of Global Linguistic Services GLS Limited who handle personal data. It covers all forms of personal data, including physical, electronic, and verbal records.
3. Key Principles We adhere to the following data protection principles:
Lawfulness, Fairness, and Transparency: Personal data is processed lawfully, fairly, and transparently.
Purpose Limitation: Data is collected for specific, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes.
Data Minimization: Only the data necessary for the intended purpose is collected and processed.
Accuracy: Personal data is kept accurate and up-to-date.
Storage Limitation: Data is retained only as long as necessary for the purposes for which it was collected.
Integrity and Confidentiality: Data is processed securely to protect against unauthorized access, loss, or damage.
4. Responsibilities
4.1 Data Controller Global Linguistic Services GLS Limited is the Data Controller and is responsible for ensuring compliance with data protection laws.
4.2 Data Protection Officer (DPO) The DPO oversees data protection compliance, provides guidance, and monitors adherence to this policy.
4.3 Employees and Contractors All personnel must:
Handle personal data in accordance with this policy.
Report any data breaches or concerns to the DPO immediately.
5. Data Collection and Use
Personal Data: Includes information such as names, contact details, identification numbers, and other information relating to identifiable individuals.
Processing: Data is processed only for legitimate purposes, such as delivering services, managing contracts, and complying with legal obligations.
Consent: Where necessary, explicit consent is obtained before processing personal data.
6. Data Security
Technical Measures: Encryption, firewalls, secure servers, and access controls are implemented to protect data.
Organizational Measures: Employees are trained on data protection best practices, and clear protocols are in place for handling data securely.
Breach Management: Any data breaches are reported, investigated, and resolved promptly, with affected individuals and authorities notified as required.
7. Data Retention Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When data is no longer needed, it is securely deleted or destroyed.
8. Data Subject Rights Individuals have the following rights under the UK GDPR:
Right to Access: Request access to their personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of personal data (subject to legal obligations).
Right to Restriction: Restrict the processing of their data in certain circumstances.
Right to Data Portability: Request a copy of their data in a portable format.
Right to Object: Object to data processing for specific purposes.
Requests can be made by contacting the DPO at the contact information provided below.
9. Third-Party Data Sharing Personal data is shared with third parties only when:
Necessary to deliver services (e.g., subcontractors or partners).
Required by law or regulatory authorities.
Explicit consent has been obtained. All third parties are required to comply with data protection laws and maintain the confidentiality of personal data.
10. Monitoring and Review This policy is reviewed annually or as needed to ensure compliance with evolving regulations and best practices.
Contact Information For questions or concerns about this policy or to exercise data protection rights, please contact:
Effective Date: 1 November 2024. By adhering to this Data Protection Policy, Global Linguistic Services GLS Limited ensures the secure and responsible handling of personal data, fostering trust and confidence among our clients and stakeholders.
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